Who we are
The Company
Why we’re different
Clinically Led, Not Just Clinically Supported
Every mission is planned and overseen by our senior clinical medics with aeromedical experience. That means clinical decisions are made by a multi disciplinary team, not delegated to non‑medical coordinators, ensuring the right level of care from origin to destination.
Operational Excellence and Speed
Our operations centre is staffed around the clock by specialists in aviation logistics, permits and international clearances. We combine pre‑existing diplomatic and insurer relationships with proactive planning to reduce delays and avoid last‑minute complications.
Truly Bespoke Patient Care
We design each transfer to the patient’s medical needs and the family’s priorities. That includes bespoke equipment, tailored in‑flight teams, and flexible routing to preserve clinical stability and dignity throughout the journey.
Safety, Governance and Training
We operate to rigorous clinical governance and aviation safety standards. All clinical staff receive regular training in aeromedical medicine, in‑flight critical care and infection control, and our aircraft meet strict maintenance and equipment protocols.
Global Network, Local Knowledge
From our London base we draw on a global network of hospitals, ground ambulance partners and diplomatic contacts. That combination of local knowledge and international reach means smoother handovers and fewer administrative obstacles.
Clear Communication and Family Support
We provide a single point of contact and regular, plain‑English updates so families and referring clinicians always know what to expect. Our approach reduces uncertainty and keeps everyone focused on the patient’s wellbeing.
The team behind the ethos
Actus Sanctorum guides everything we do. Our team bring that ethos to life: compassionate service, clinical courage, uncompromising integrity and relentless professionalism. Each member is committed to treating every mission as an act of service — with skill, dignity and calm.
Our Story
Emergency Service and Training Ltd began in 2011, born from the shared vision of a group of pre‑hospital clinicians who saw first‑hand the challenges patients faced when needing safe, clinically led medical repatriation. At the time, the sector lacked the professional standards, governance, and patient‑centred approach they believed people deserved. Drawing on years of frontline experience, they set out to build a service that placed clinical excellence, dignity, and seamless coordination at its core. What started as a small team with a clear mission has grown into a trusted provider known for delivering compassionate, reliable, and expertly managed repatriation across the globe, always guided by the same principles that inspired its inception.
Experience
With years of global aeromedical experience, our teams have safely supported patients on flights worldwide, delivering clinically led care with professionalism and precision.
Working Ethos
Our ethos is built on professionalism, integrity, and a steadfast commitment to patient‑centred care. We hold ourselves to the highest clinical and operational standards, working collaboratively and with purpose to ensure every mission is delivered safely, respectfully, and with unwavering attention to detail.
Clear Standards
We operate to clear, transparent standards that underpin every aspect of our service. From clinical governance to operational delivery, our processes are designed to ensure consistency, accountability, and the highest level of patient care on every mission.
Clinical Excellence
Clinical governance sits at the heart of everything we do. Our systems ensure every mission is delivered safely, ethically, and in line with robust clinical standards. Through continuous audit, reflective practice, and evidence‑based protocols, we maintain accountability and uphold the highest level of care for every patient we support.
